customers profiled
XGBoost customer-profiling model running across the BRI customer base.
Halo, I’m
Lead AI Engineer at Bank Rakyat Indonesia
I orchestrate AI across the bank, from chatbots and LLMs to models that reach 130 million customers.
00 now / Lead AI Engineer
As Lead AI Engineer at Bank Rakyat Indonesia, I design how AI is built, governed and shipped across the bank, and lead the engineers who make it real: from chatbots and LLM applications to the models behind fraud detection and credit scoring.
Conversational AI for customers and employees, built to bank-grade security and compliance.
LLM-powered applications across business units, like the analytics assistant that won BRIBrain.
Real-time FDS that acts within 3 seconds and cut fraud losses by 30%.
Digital credit-scoring APIs serving 7 BRI products and subsidiaries.
The framework that took ML integration from 1 month to 3 days.
Reference architecture for every AI integration at BRI, with risk control built in.
01 about / model card
AI engineer with 10+ years in artificial intelligence. Today I’m Lead AI Engineer at Bank Rakyat Indonesia (BRI), orchestrating AI across one of Indonesia’s largest banks: chatbots, LLM applications, fraud detection, credit scoring and the MLOps platform that runs them all.
I started as a front-end engineer, went deep into computer vision research in Taipei, and came home to build real-time fraud detection before leading AI engineering at BRI. I care about the unglamorous part of AI: architecture, governance and the pipelines that take a model from a notebook to millions of people safely. And I still can’t say no to a good hackathon.
Erick Alwando (Erick Hendra Putra Alwando) adalah Lead AI Engineer di BRI (Bank Rakyat Indonesia) yang mengorkestrasi AI di seluruh BRI: chatbot, LLM, deteksi fraud, credit scoring, hingga platform MLOps. Lebih dari 10 tahun berkarya di bidang kecerdasan buatan.
02 impact / evaluation metrics
ML integration time after the MLOps framework
1 month 30 days
XGBoost customer-profiling model running across the BRI customer base.
End-to-end fraud detection system, from data pipeline to action.
From suspicious transaction to disabled card in at most 3 seconds.
Building and running AI integration for BRI and its subsidiaries.
Credit-scoring APIs for Ceria, BRIGuna, Keceku, Pinang, BRIFinance, Pegadaian and PNM.
03 journey / the line
04 research / published
IEEE Transactions on Circuits and Systems for Video Technology · Dec 2018
Abstract. A two-stream CNN approach that detects multiple spatio-temporal action tubes in video. A video localization refinement scheme rectifies inaccurate boxes using temporal consistency, a new fusion strategy adds motion saliency, and an efficient multiple path search finds every tube in a single run, outperforming state-of-the-art work on four public datasets.
05 play / beat the model
Ten transactions, three seconds each. Approve or block. The real-time fraud detection system I helped build makes this call for millions of cards. Let’s see how you do.
Rp 0
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06 skills / architecture
hover a neuron
Each node is a skill.
Edges light up to show what it feeds into.
07 awards / leaderboard
An Operational Excellence application that helps agricultural UMKM (micro, small and medium enterprises) become more efficient and data-driven.
A BRI hackathon coded on a moving train from Jakarta to Yogyakarta. Team Kakegurui.
An LLM-powered personal data analytics assistant that builds sales pipelines, forecasts and full dashboards in 5 minutes or less.
An international healthcare hackathon in Bali, organised by BioFarma and MIT.
Nominated among the best IT engineers at Bank Rakyat Indonesia.
National IT competition by Ristek Dikti, with a project management and planning schema.
Represented ITS and Indonesia at the International Collegiate Programming Contest.
Fine-tuning · 2015 — 2017
M.Sc. Electronic & Computer Engineering
3.98 / 4.00 · Cum Laude
Pre-training · 2011 — 2015
S.Kom. Informatics Engineering
3.84 / 4.00 · Cum Laude in 3.5 years
Transfer learning · 2020 — 2021
Business Analytics: From Data to Decisions
Artificial Intelligence
08 moments / on stage & on the podium
Hackathon wins, award nights and the stage. Every frame here already passed the detector. Tap one to see it full size.
09 speaking / mentoring
“Moments like this remind me how powerful conversations can be in shaping ideas and driving innovation.”
10 contact / inference request